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Support

Unregistered Vscan Air CL​

When unregistered to Vscan Air CL, the Support option displays - User manual, Education, Knowledge Center, and Contact Us.

Support

User Manual​

To access the e-manual in the desired language.

User Manual

Knowledge Center​

Directs to the Vscan Air support web page that provides access to product information.

Contact us​

To access list of GEHC Service Centre contact numbers

Contact us

Registered Vscan Air CL​

When registered to Vscan Air CL, the support option displays App walk through.

To registered Vscan Air CL, follow the steps below:

  1. Press Main menu > Support.

  2. The Vscan Air CL pairing app shows the App walkthrough option.

    Vscan Air CL registered

  3. Click on the App walkthrough.

  4. Select Do not show again to close the App walkthrough details.

    Close App walkthrough

  5. To figure out how an app works, proceed to know the functionality.

    App walkthrough functionality

    1. Freeze the scan screen by tapping anywhere on scan area.
    2. Tap on scan and move vertical to change the depth.
    3. Tap on scan and move horizontal to change the Gain.
    4. Select store button user can save image/video.
    5. Navigate to preset screen or settings screen.
    6. Access Current or Past exam.
    7. Select CF Mode button App switch to CF Mode.
Disclaimer

The information herein is not intended to replace the product’s User Manual. Please consult the User Manual for comprehensive information and cautionary guidance about the product’s operation and use.