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Data Collector

Data Collector

This is a service tool used by Sound Customer Support to collect diagnostic information from your system.

The following can be chosen to be exported by the Data Collector:

  • System Information
  • Error and Diagnostic Logs
  • Database
  • Detector Data
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When including Detector Data, ensure the Detector is powered on and connected to the system.

Select a location to export the data. Press the Collect Data to begin data collection. Wait until the data collection is done.